Hands-on learning
I learn best by configuring, testing and troubleshooting systems in practical environments.
Hello, I’m
Aleandro Mallia
Networking & IT Infrastructure Student
Focused on configuring, maintaining and supporting enterprise systems through practical problem-solving. Alongside my studies, I build digital side projects that make everyday tasks easier while developing my technical, design and project-planning skills.
Service Desk Intern · Sopra Partners Ltd.
Current Focus
Networks & Systems
Based in
Malta
About Me
Practical experience backed by technical curiosity.
My Approach
Practical. Structured. Curious.
Through IT apprenticeships and an Erasmus Mobility Internship, I have gained practical experience across IT support, network environments, device management, technical organisation and project coordination. My current Service Desk internship builds on that foundation through structured IT service management and user support, while I continue learning through hands-on experience and practical problem-solving.
Practical thinking
I focus on clear, maintainable solutions that help systems and people work more efficiently.
Structured collaboration
I value planning, documentation and clear communication when contributing to technical projects.
Outside technology
Activities that help me stay consistent and keep learning.
- Gym
- Walking
- Running
- Reading
Professional Experience
Experience gained across different IT environments.
From Service Desk support and infrastructure work to international project delivery, each role continues to strengthen my practical and professional approach.
Current Role
Service Desk Intern
Sopra Partners Ltd.
Current internship within a structured IT service management environment, focused on incident and service request handling, technical troubleshooting, escalation and effective user support.
Role scope
- Assist with troubleshooting incidents and service requests involving hardware, software, applications and network-related issues.
- Use available diagnostic and service-management tools during investigation and resolution activities.
- Route and escalate incidents to the appropriate service teams or third-party suppliers when required.
- Track incidents and service requests against service levels and support timely resolution.
- Work within defined Service Management processes and liaise with internal departments to support effective service delivery.
Erasmus Placement
IT Project Intern
Amazzzing Travel
International placement focused on planning and structuring Discover Corralejo, a mobile-first multilingual walking-tour project.
Key contributions
- Planned and structured a reusable mobile-first tour-page prototype.
- Created a technical content standard for files, media, audio, stop information and map links.
- Prepared a GA4 analytics plan covering events, parameters, user actions and privacy considerations.
- Coordinated day-to-day task allocation within a two-person team and gained experience with AI-assisted workflows.
Previous Experience
IT Apprentice
Attard & Co. Food
Practical experience supporting day-to-day IT operations and contributing to infrastructure-focused work within a professional business environment.
Main areas
- Device management
- Automation
- Project-based network setup
- IT administration
- Technical support
Previous Experience
IT Apprentice
General Soft Drinks Ltd.
My first sustained experience inside a professional IT environment, supporting users and gaining exposure to daily system and network operations.
Main areas
- System and network monitoring
- Hands-on technical support
- Ticket handling
- Exposure to day-to-day IT operations
Education & Qualifications
A clear progression through computer systems and networks.
My education has progressed from foundational secondary qualifications into specialised networking study, supported by professional Cisco training.
-
01 · Foundation Completed
Secondary Education
St Theresa College, Mriehel Secondary School
-
02 · Progression Completed
Advanced Diploma in IT
Computer Systems and Networks
MCAST
-
03 · Current Study In Progress
Bachelor of Science (Honours)
Computer Systems and Networks
MCAST
Technical Toolkit
Tools developed through study, work and practical projects.
Tools and technologies I have worked with across networking labs, IT apprenticeships and independent development projects.
01 · Core Area
Labs + Infrastructure
Networking & Infrastructure
Practical tools used to design, simulate, inspect and troubleshoot network environments throughout MCAST and CCNA training.
Cisco Packet Tracer
Network topology design, Cisco configuration practice and simulated routing and switching labs.
GNS3
Emulated network environments and more detailed multi-device lab scenarios.
Wireshark
Packet capture, protocol inspection and traffic analysis when investigating network behaviour.
Routing & Switching
Hands-on practice with addressing, VLANs, routing, switching and structured troubleshooting.
02 · Support Area
Administration + Support
Systems & IT Support
Technologies used across coursework and apprenticeships to support users, administer devices and work within server and desktop environments.
Windows Server
Experience with Windows-based server environments, administration tasks and network services.
Linux Server
Command-line administration, service configuration and practical server-environment work.
Linux Desktop
Daily desktop use, system configuration and practical troubleshooting across Linux environments.
Microsoft Intune
Device-management exposure through practical IT administration and support responsibilities.
PowerShell
Automation and administrative scripting used to make repetitive technical work more efficient.
Technical Support
User support, ticket handling, monitoring and structured investigation of day-to-day IT issues.
03 · Project Area
Build + Ship
Development & Deployment
Tools used to plan, build, version and deploy personal mobile-first projects that support practical problem-solving.
Python
Programming fundamentals, scripting and practical automation across technical tasks.
Visual Studio Code
Main working environment for organising, editing and testing portfolio and PWA project files.
GitHub
Version control, private repositories and structured iteration across evolving personal projects.
Cloudflare
Deployment of private web applications, static assets and supporting project infrastructure.
Mobile-first PWA Workflows
Building app-like browser experiences with responsive, offline-aware and device-focused design decisions.
04 · Professional Approach
Work Style
How I Work
The practical habits I use when approaching technical work, collaboration and independently planned digital projects.
Practical Troubleshooting
Breaking technical issues into clear steps and testing solutions methodically.
Technical Organisation
Keeping files, information and implementation details structured and maintainable.
Project Planning
Turning broad ideas into realistic stages, priorities and manageable technical tasks.
Documentation
Recording standards, decisions and workflows so technical work remains clear and reusable.
Collaboration
Coordinating responsibilities and communicating clearly when contributing to shared projects.
Independent Learning
Developing new skills by researching, building, testing and improving real working projects.
Featured Digital Work
Side projects designed around practical everyday problems.
My digital projects support my main networking and infrastructure focus by demonstrating practical problem-solving, planning, interface design and independent technical learning.
Completed Personal Side Project
01 / 03
Private Mobile-first PWA
Spendly
A private budgeting app created for an Erasmus period to show how much is safe to spend daily and weekly while keeping the overall trip budget on track.
Safe Spending Pace
Daily and weekly guidance
Activity & Insights
Clear history and spending patterns
Grocery Workflow
Planning and in-store Store Mode
PWA
JavaScript
Local-first
JSON Backup
The interface screenshots and interactive demo use sample data.
Completed Personal Side Project
02 / 03
Private Mobile-first PWA
Travel Hub
A private multi-trip PWA that began as a Milan tracker and now powers Disneyland Paris 2026, combining live itinerary tools, park planning, packing and shared family progress.
Built for Real Trips
Live Focus, itinerary, packing and practical travel tools
From Tracker to Travel Hub
Milan became an archived journal inside a reusable multi-trip app
Built Beyond One Trip
Now organising Disneyland Paris 2026 for the family
PWA
Cloudflare
D1
Realtime Sync
The demo is fixed to Day 1 and contains sample-safe data only.
Placement Project
03 / 03
Erasmus Placement · Amazzzing Travel
Discover Corralejo
A mobile-first digital walking tour developed during my Erasmus placement, turning route content into a reusable multilingual experience across Corralejo.
Reusable Tour Experience
Audio, media, maps and stop-to-stop navigation
Multilingual Content System
Eight-language content and organised tour resources
Technical Planning
Route data, GA4 analytics and team delivery
Mobile-first PWA
Erasmus Placement
GA4 Planning
Let’s Connect
Open to connecting with people in networking and IT.
I’m always open to connecting with professionals and organisations in networking, IT infrastructure and systems.